How to Setup and Check Your Voicemail on Jitterbug Touch

Channel: GreatCall


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Setup and Check Your Voicemail

How to setup and check voicemail on your Jitterbug Touch.

Your Jitterbug Touch features a visual voicemail inbox that allows you to quickly listen to and manage your voice messages directly from the touch screen.

This video will show you how to setup your personal voicemail greeting, check voicemail messages in your inbox, and return the call of someone that left you a voice message.

First, you’ll want to record a personalized greeting. Anyone that reaches your voicemail, when you miss their call, will hear your voice asking them to leave a message. If you don’t record a personalized greeting, your callers will hear a standard pre-recorded greeting instead.

To record a personalized greeting, tap the Voicemail icon located on the Home Tab next to Phone Button. Next, tap the Menu button at the bottom of the phone. Then tap Personalized Greeting. When you’re ready, tap the red record button and speak clearly into the microphone located at the bottom of the phone. When you’re finished speaking, tap the Stop button. Tap the Play button to review your recording. If everything sounds ok, tap Save. Otherwise, tap Discard to delete the recording. Finally, tap Return to Voicemail at the bottom of the screen to go back to your voicemail inbox.

Once your voicemail is set up, unanswered calls to your phone are automatically transferred to your voicemail, even if your phone is in use or turned off.

Your Jitterbug Touch features several ways to let you know that a new voicemail message is waiting for you. If you have a new message, you’ll see the voicemail icon in the Status Bar at the top of your screen. The voicemail icon will also appear in the Lock Screen Missed Events Panel. And the Voicemail button on the Home Tab will show a number indicating the number of unheard voicemail messages.

To listen to a voicemail message, tap the Voicemail icon on the Home Tab. This takes you to the voicemail inbox screen. Downloading your latest voicemail messages requires wireless data connectivity, so you’ll want to be sure you have access to wireless data. To learn more about data watch our videos on cellular and Wi-Fi data.

If for some reason you do not have access to wireless data, you can call the voice message system and manage your voicemail through with traditional voice prompts. To do this, tap the menu button at the bottom of the phone. Then tap Call Voicemail. Follow the prompts and use the onscreen keypad. TAP the End Call Button at any time to disconnect from the voicemail system. Keep in mind that calling in for voicemail messages uses your talk time minutes.

Here in your voicemail inbox, a green Play button means the message is new and you haven’t listened to it yet. A grey Play button means you’ve already listened to it. Tap the message you’d like hear to see more detail. Your message will begin playing automatically through the phone earpiece. If you’d like to hear the message through the phone’s speaker, tap the Speaker button. To skip ahead or go back while the message is playing, press and hold the grey slider while you move your finger back and forth along the progress bar. The number to the right of the bar indicates your position in time according to the duration of the message. You can also pause the audio or delete the message entirely.

And last but not least, tap the call button to call back the person that left you a message.

Back at the Voicemail Inbox screen, you can also delete all voicemail messages at once. Just tap the menu button at the bottom of the phone and tap Delete All. Then tap OK to confirm. Use caution because you will not be able to retrieve any voice messages once they’re deleted.

And that’s how to setup and check voicemail on your Jitterbug Touch.